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Connoisseur
Connoisseur
Connoisseur
I've spent a significant amount of time as a coffee connoisseur, and I'm passionate about the scientific art of coffee. I know what makes a great guest experience and I'm constantly looking through the lens of a guest... What will they see, feel, smell, hear, taste, and how will these sensory elements define their experience?
Education
Connoisseur
Connoisseur
I've invested countless hours into connecting with individuals and teams, helping them improve workflow, build confidence in and out of the cafe, and develop soft skills necessary for world class hospitality. I have a diligent approach to team education and leave no piece of information unturned.
Operations
Connoisseur
Operations
I'm well-versed in business and have been a part of companies ranging in size including a marketing startup, a multi-billion dollar electronics corporation, and a real estate firm with a 100+ year longevity. I've seen what 'works' and what does not work and I'm an advocate for a positive employee experience.
Testimonials
Lovely Mempin | Co-owner & Chief Creative Officer, Evergreen Coffee
"Zach is a valuable member of our coffee community. As a new, startup coffee shop, Zach has provided great insight on our business. We appreciate his feedback both as a coffee connoisseur but also as someone who has been in the trenches and understands the operations of the coffee business. He has a deep understanding of the complexity of coffee and is also incredibly personable and open-minded."